PIA - An All-in-one Voice Assistant For Airports

Partner Programme

16 — 24 Sept 2023

Digital, Graphic Design & Visual Communications, Industrial & Product Design, Multi-Disciplinary Design, Service Design

16 SeptOpen 24h

17 SeptOpen 24h

18 SeptOpen 24h

19 SeptOpen 24h

20 SeptOpen 24h

21 SeptOpen 24h

22 SeptOpen 24h

23 SeptOpen 24h

24 SeptOpen 24h


Free, no ticket required

#LDF23 #VUI #VoiceAssistant #MobileApp #Kiosk #Airport

More Information

Pia is a conversational assistant for Pittsburgh International Airport providing a connected, single-stop solution for all travel queries.

Pia is a conversational assistant for the Pittsburgh International Airport, designed to provide a connected, single-stop solution for all travel queries. Her aim is to help transform Pittsburgh International Airport into a smarter and more efficient hub by 2025. As a data-rich assistant, Pia addresses various pain points and facilitates a seamless experience for both the airport and its passengers. Commercial air travel can present numerous difficulties for the average person, from determining the most efficient route to the airport, to locating staff and managing long lines once there. Pia's intelligent interfaces assist with the complex and time-sensitive needs of air travellers while providing airports with the data necessary to best deliver their services. Not only does Pia’s AI-driven mobile assistance connect travellers on the move, but it also helps those who are new to the airport, don't have the app installed, or don't speak the local language, by activating underused check-in kiosks.